This Refund Policy applies to all users of AIQuiz available at aiquiz.cgpa2percentage.com. By subscribing to any paid plan on our platform, you agree to the terms mentioned on this page. We request all users to read this policy carefully before making any payment.
1. Our Refund Policy
AIQuiz follows a strict no-refund policy for all paid subscriptions. Once a payment is successfully processed and access is granted, the subscription becomes non-refundable. This policy applies regardless of how much the service is used after purchase.
This includes, but is not limited to:
- Monthly subscription plans
- Partial or full usage of any plan
- Accidental purchases
- Change of mind after payment
- Lack of usage after subscribing
2. Why We Do Not Offer Refunds
AIQuiz is a digital SaaS product that operates using real-time AI systems and cloud computing resources. As soon as a user completes payment, the system allocates technical resources and enables full access to paid features instantly.
Since these resources are consumed in real time and cannot be reversed or reclaimed, we are unable to provide refunds once the service has been activated. This is a standard practice followed by most SaaS and AI-based platforms globally.
3. Free Plan and User Responsibility
To ensure transparency and user satisfaction, AIQuiz offers a free plan that allows users to test the platform before upgrading. The free plan exists specifically so that users can evaluate features, performance, and usefulness without making any payment.
Users are responsible for understanding the platform before purchasing. This includes testing the free version, reviewing pricing information, and deciding if the service meets their requirements.
4. Exceptions (Limited Refund Cases)
Although our policy is generally no refunds, we may consider refunds in very limited situations where there is a genuine technical or billing error.
Refunds may be reviewed only in the following cases:
- Duplicate payments made by mistake
- Incorrect double charges
- Payment gateway processing failures
All refund requests must be submitted within 7 days of the transaction and must include valid payment proof. Each request is reviewed manually, and approval is not guaranteed.
5. Subscription Cancellation
Users are free to cancel their subscription at any time from their account dashboard. Cancellation only stops future billing cycles and does not make the current subscription refundable.
Even after cancellation, access will remain active until the end of the current billing period.
6. Chargebacks and Disputes
We strongly recommend contacting us before initiating any chargeback or payment dispute. Many issues can be resolved faster through direct communication.
Unnecessary chargebacks may result in temporary or permanent suspension of the user account, as well as restrictions imposed by payment processors.
7. Policy Updates
We reserve the right to modify this Refund Policy at any time. Any updates will be reflected on this page with a revised effective date. Continued use of the platform after changes implies acceptance of the updated policy.
8. Contact Information
For billing, refund, or payment related questions, you can contact us at:
Email: [email protected]